Refund and Returns Policy

Verity Prunes and Country Foods PTY LTD respects your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we gather, utilise, and protect your data when you engage with our website.

Information We Collect

We gather your name, contact details, and address for order processing and delivery. Additionally, non-personal information may be collected for website analytics.

How We Use Your Information

We use your personal information solely for order fulfilment, customer service, and website enhancement. Your data is not shared with third parties unless required for shipping purposes.

Data Security:

We employ industry-standard security measures to protect your information from unauthorised access or disclosure.

Privacy Contact:

Should you have any privacy concerns or questions, please get in touch with us.

Shipping Policy:
Dispatch and Handling:

Orders are processed within 5 working days from the purchase date. This encompasses order verification, packaging, and dispatch.

Shipping Zones

We currently ship within Australia. For international shipping, please get in touch with our customer service.

Shipping Costs:

Shipping costs are calculated at checkout based on your location and the weight of the order.

Delivery Time:

Delivery times may vary based on your location.

Return Policy

Verity Prunes adheres to a strict no-return policy. Due to the nature of our products, we do not accept returns, exchanges, or refunds.

Damaged or Defective Items:

In the rare event that you receive damaged or defective items, please get in touch with our customer service within 48 hours of receiving your order.

Contacting Customer Service

For any inquiries related to your order or to report issues, don’t hesitate to get in touch with our customer service team at [email protected]

43 Nasmyth St, Young NSW 2594, Australia

(02) 6382 2656

[email protected]
Country Foods PTY LTD
43 Nasmyth Street
Young, NSW 2594

Site by Candid Marketing 2024